Telefonica UK


Whatever your grade or type of employment contract, Prospect can help you get the best deal at work. We work with Telefonica to ensure the highest standards of people management so that you can get on with your job - safe in the knowledge that your interests are being looked after.

Telefonica recognises the union to represent managers and professionals and says "This agreement reflects the aims and values of Telefonica and represents a partnership between its business and the union who are the recognised union for collective bargaining purposes on behalf of managers and professionals. The Company and the union share a common objective of ensuring excellent industrial relations in order to deliver the best quality service to the customers and clients." 

We offer expert professional representation - both collectively and individually - on your terms and conditions. Pay systems, pensions, performance management, flexible working and equal opportunities are just a few of the areas where we have years of esperience to offer you.

It pays to be in the union. Through collective bargaining, personal representation, unique pay surveys and professional advice, whatever your grade we can and do influence your pay for the better.

We manage change for the better. In short we work with Telefonica to ensure the company is successful and that you share in that success. Moreover, our agenda in Telefonica is driven by your concerns and priorities. We have established a network of Telefonica members to take this agenda forward.

For the latest news articles related to Telefonica please click on the links below.

Telefonica Latest News

Update for members in Telefonica around Sales, Service and Retention directorate, pensions review and the consultations regarding the closure of Adastral Park. 

Telefonica call centre by Jon Eeles
Telefonica UK North West branch rep Paul Stevens speaks to Sally Taylor about how the union is supporting members at work

Getty phone shop
Telefonica has responded to pressure from Prospect by agreeing to review its bonus plan and payments for shop managers throughout the UK, after members told the union that current targets are “unrealistic”.