Valuation Office Agency

The Valuation Office Agency (VOA) is an executive agency of HM Revenue & Customs (HMRC). The purpose of the VOA is to provide the valuations and property advice required to support taxation and benefits.

The VOA compiles and maintains lists of rateable values and council tax bandings of non-domestic properties in England and Wales, determines local housing allowances across the rental market for housing benefit purposes, advises ministers on property valuation matters, and delivers a range of statutory and non-statutory valuation and surveying services to government departments and the wider public sector.

Prospect represents members employed at HEO and above, including specialists in Valuation and Communications, additionally, all staff either recruited or promoted into the Senior Civil Service with the specialist skills referred to.

The VOA has approximately 50 offices across England, Wales and Scotland.